Payment Policy

1. Accepted Payment Methods

MegaCart Trading PTY Ltd accepts secure payments through PayFast, offering the following options:

• Debit Card: Visa and Mastercard debit cards are accepted.
• Credit Card: We accept Visa and Mastercard credit cards.
• SnapScan: A quick and secure QR code-based payment method.
• Zapper: A mobile payment solution for easy and fast transactions.

2. Payment Processing & Security

All payments are processed securely through PayFast, ensuring encryption and compliance with financial security standards. MegaCart Trading PTY Ltd does not store your card details. Your financial information is safeguarded through industry-standard security protocols.

3. Order Processing & Payment Authorization

Orders are processed only after successful payment authorization. If payment verification fails, the order will not be processed. Please ensure that your payment details are correctly entered and that your bank has approved the transaction.

4. Payment Verification

For security purposes, some transactions may require additional verification. This may include providing proof of identity, authorization from the cardholder, or confirmation of billing details. We reserve the right to cancel any transaction if fraudulent activity is suspected.

5. Failed or Declined Transactions

If your payment fails or is declined, please check with your bank or payment provider. Common reasons include insufficient funds, card restrictions, or incorrect payment details. If issues persist, consider using an alternative payment method.

6. Payment Refunds & Chargebacks

Refunds are processed in accordance with our Return & Refund Policy. Where applicable, refunds will be credited back to the original payment method used. Chargebacks due to unauthorized transactions may be disputed if the order was successfully processed and delivered as per our terms.

7. Payment Disputes

For any payment disputes, please contact our support team immediately. We will investigate and work toward a resolution. If necessary, additional information may be requested to verify the claim.

8. Currency & Pricing

All transactions are processed in South African Rand (ZAR). Prices displayed on our website include VAT. We only accept orders and payments within South Africa.

9. Contact Information

If you have any questions regarding payments, please contact our support team:

Megacart Trading PTY Ltd (Registration Number - 2024/459691/07)

Email: sales@mega-cart.co.za

Phone: +27 75 345 9494

Operating Days/Hours: Monday - Friday, 8:00 AM - 4:30 PM (SAST)